INSTALLATION

Read these Guidelines

PLEASE read these guidelines BEFORE you run the installer.

Managed networks and thin client technology are outside Risk Software Pty Ltd's area of expertise so we are unable to offer detailed installation advice for these environments. (You are still welcome to discuss it with us).

The following suggestions are based on a single-user installation because it is our understanding that you can then propagate this through your managed network or thin client system.

During the course of installation you will be prompted for the folder in which the application files (interface, help, manual) will be placed. The default folder shown is the one normally used in single-user installations. You may like to select one that is more appropriate to your server configuration.

You will also be prompted for the Data Folder in which the Data File and Workgroup Security File will be placed. These are the files which should be regularly backed up. It is ESSENTIAL that you use a UNC path to specify the Data Folder because, when each user runs L&D-Pro, this is the path which will identify where their data is held.

The installer creates the Start Menu shortcuts that are used to launch the program and view documentation. After the installer finishes, check that the paths in these shortcuts will be valid for a remote user of L&D-Pro.

Note that users must have the permissions which will allow them to modify the LDPro_IFX2.mde file installed in the Application Folder.

Consider this IMPORTANT information about MS Access bugs and Service Packs

Some versions of Microsoft Access have bugs. Microsoft issues Service Packs to fix these.

For some versions of Microsoft Access it is important that particular Service Packs are applied before installing and using L&D-Pro.

Before proceeding with installation of L&D-Pro please determine which version of Microsoft Access you are using and, if you are using MS Access 2000 or 2007, also determine which Service Pack has been applied. Click here if you need advice on how to do this.

If you are running MS Access 97, 2002/XP or 2003 there are no specific Service Pack requirements in relation to installing or running L&D-Pro but it is generally advisable to install any that have been released.

If you are running MS Access 2000 please ENSURE that Service Pack 3 has been applied (and note that it is necessary to apply Service Pack 1a before applying Service Pack 3).

If you are running MS Access 2007 please ENSURE that Service Pack 1 has been applied.

To obtain Service Packs please visit www.microsoft.com and use the search facility on that website to find the Service Pack(s) applicable to your version of Microsoft Office. eg For Access 2007 search for "Office 2007 Service Pack". Please follow the Service Pack installation instructions on the Microsoft website - and consult Microsoft if you need assistance with this because it is a system maintenance issue not an L&D-Pro issue.

Consider this IMPORTANT information about MS Access security settings

If you are running a version of MS Access other than 2003 or 2007 you can skip this section.

MS Access 2003 and 2007 have a security feature which affects L&D-Pro during startup (for normal use) - and also during installation.

By default MS Access 2003 and 2007 interrupt startup to display one or more warning messages when the application being opened is not digitally signed (and L&D-Pro is not). Since L&D-Pro is opened during installation this also interrupts installation. When the appropriate button on a warning dialog is clicked the startup (and installation when startup is for the purpose of installation) resumes.

For MS Access 2003 you can change some settings, BEFORE installing L&D-Pro, so that these warning messages do not appear. Click here to find out how to do this.

For MS Access 2007 you cannot avoid the warning message during installation of L&D-Pro but you can add a setting AFTER installation has been completed so that the warning message does not appear every time you start L&D-Pro. This is referred to below after the Run The Installer section.

Get the Installer

Click on the following link and, when prompted, choose Save (not Open). Then, in the Save As dialog, select the folder to which you'd like to save the installer on your computer (make a note of it because you'll need to go to it in a moment) and click Save.

Download the installer

Run the Installer

To install L&D-Pro and configure your system:

1. open Windows Explorer;
2. go to the folder to which you saved the installer;
3. double-click on the downloaded file (SetupLDProX2.exe);
4. follow the prompts;
5. when the installer has finished, check that the paths in the automatically created Start Menu shortcuts will be valid for a remote user of L&D-Pro (and modify them as necessary);
6. check, and modify as necessary, your folder and file security to ensure that users will have permissions which will allow them to modify the LDPro_IFX2.mde file installed in the Application Folder.

Make the Application Folder a Trusted Location

If you are using a version of MS Access PRIOR to MS Access 2007 skip this section.

If you are using MS Access 2007 it is recommended that the workstation folder holding L&D-Pro be set as a Trusted Location - as described here.